Al Mawaddah was honored to host the training program “The Enhanced Beneficiary Journey”.

Al-Mawaddah Family Development Association was honored to host the "Enhanced Beneficiary Journey" training program, organized by the Ministry of Justice with the participation of staff from the Shaml Centers in the Western Region. This initiative is part of joint efforts aimed at developing the system of services provided to beneficiaries.

The program addressed several key areas related to improving the beneficiary journey, enhancing the quality of the experience provided, and strengthening the efficiency of procedures and institutional performance, thereby contributing to the provision of more effective and responsive services.

Hosting this program reflects Al-Mawaddah Association's commitment to supporting impactful initiatives, exchanging expertise, and fostering collaboration with relevant entities to achieve a positive and sustainable impact in serving families and the community.